Check access before collection day
Whether the vehicle is at a townhouse, condo, or detached home, provide a useful description of the parking spot. Shared lanes, height limits, or a car at the back of a driveway may need extra coordination. We’ll confirm the collection plan and availability with you.
What to include in your request
- Describe shared-lane or garage access.
- Keep the vehicle’s location up to date.
- Confirm who will meet the collection team.
What if my driveway is shared?
Tell us about the layout and coordinate access with anyone else who uses it before the agreed collection time.
