Plan around the actual parking space
A sloped driveway, narrow approach, or tight garage can affect collection. Describe the space and whether the vehicle rolls or steers. You do not need to move a disabled vehicle yourself; provide the details so the team can discuss an appropriate plan.
What to include in your request
- Mention driveway slopes and limited turning space.
- Tell us whether the vehicle rolls and steers.
- Confirm keys and the handoff contact in advance.
Should I move the car out of the garage first?
Discuss access with the team before moving a disabled or damaged vehicle. We’ll agree on a collection plan for your situation.
