Make the vehicle easy to identify
For a shared parking area, include the building entrance and where the vehicle is located within the lot. Tell us the colour and any other identifying details in your comments. If it is blocked by another car, arrange access before the confirmed collection time.
What to include in your request
- Identify the vehicle’s parking spot in a shared lot.
- Mention if another vehicle blocks access.
- Keep the pickup contact available during the agreed window.
Can I request a quote for a car with missing keys?
Yes. Tell us the keys are missing so we can discuss the effect on collection and the next steps.
